Communication
Influencing Course
A communication course for business professionals, listed at Beginner level, using exercises, case studies and role-play to explore influencing strategies and persuasive communication.
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Upcoming classes
1 class
About this course
Participants explore ways to build professional relationships, communicate persuasively and adapt their approach to different audiences, settings and contexts. Topics include narrative, non-verbal cues, complex conversations and negotiations. Teaching combines theory with case studies, role-play and interactive exercises based on business scenarios. The course also considers how influencing techniques can be applied to decision-making and workplace communication, with individual feedback within a small-group format.
What you'll learn
- Apply influencing strategies to business situations
- Adapt communication approaches for different audiences and contexts
- Use narrative and non-verbal cues in persuasive communication
- Navigate complex conversations and negotiations
- Recognise techniques for building professional relationships
Is this course right for you?
The course is designed for business professionals and is described as suitable for all levels. Participation involves interactive exercises, case studies and role-play, with individual feedback in a group of up to eight learners.
- Intended for workplace communication and business scenarios
- Includes active participation through role-play and interactive exercises
- Small-group format with individual feedback