AI essentials: use AI safely and confidently at home or work

About this course

The course introduces how AI is used in everyday services, including search engines, recommendation systems, virtual assistants, smartphones, social media, shopping and entertainment. Learners explore generative AI tools such as ChatGPT, Microsoft Copilot, Claude and Google Gemini, using them to create content and practise writing prompts for clearer responses. Teaching combines demonstrations, real-world examples, interactive workshops, guided practice, discussion and collaborative learning. The course also considers ethical issues and the limitations of AI. Learners identify their aims at the start, receive individual feedback during the course and share outcomes at the end.

What you'll learn

• Explain core concepts and practical applications of artificial intelligence
• Use accessible generative AI tools to create content
• Structure prompts to guide AI towards clearer responses
• Recognise how AI features operate in everyday digital services
• Identify ethical considerations and limitations associated with AI

Is this course right for you?

The course is intended for complete beginners and other non-technical learners with little or no experience of AI. Participation includes demonstrations, guided individual practice, discussion and collaborative workshops. Different learning speeds and levels of comfort with technology are accommodated, with additional support available where needed.

• Suitable for learners with little or no previous AI experience
• Includes collaborative activities as well as individual guided practice
• No exam or formal assessment is included
• Additional digital learning and access support may be available

Before you go

• A Certificate of Completion can be requested from the college.
• Assistive equipment and reasonable adjustments may be available following an assessment of support needs.
• Digital Learning support is available in the Learning Centre.