Digital Skills

Becoming confident in digital skills part 2 (entry 2)

An improver-level course covering spreadsheets, online services, email writing, online safety and AI-assisted writing.

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Upcoming classes

4 classes

StartsScheduleLengthTeacherVenuePrice
26 Nov 2026
Thursdays
13:00 - 15:15
Short course9 weeks
RahnumaNoor
1 Vesey PathEast India Dock Road, London E14 6BT
£10.00£259.00
11 May 2027
Tuesdays
13:00 - 15:15
Short course9 weeks
RahnumaNoor
321 Whitechapel RoadLondon E1 1BU
£10.00£259.00
12 May 2027
Wednesdays
13:00 - 15:15
Short course9 weeks
RahnumaNoor
1 Vesey PathEast India Dock Road, London E14 6BT
£10.00£259.00
  • Mon 23 Nov, 13:00 - 15:15

    Book now
    9 weeks
    321 Whitechapel Road
    9 weeksMon 13:00£10
    RahnumaNoor321 Whitechapel Road
    RahnumaNoor
    £10
  • Thu 26 Nov, 13:00 - 15:15

    9 weeks
    1 Vesey Path
    9 weeksThu 13:00£10
    RahnumaNoor1 Vesey Path
    RahnumaNoor
    £10
  • Tue 11 May, 13:00 - 15:15

    9 weeks
    321 Whitechapel Road
    9 weeksTue 13:00£10
    RahnumaNoor321 Whitechapel Road
    RahnumaNoor
    £10
  • Wed 12 May, 13:00 - 15:15

    9 weeks
    1 Vesey Path
    9 weeksWed 13:00£10
    RahnumaNoor1 Vesey Path
    RahnumaNoor
    £10

Showing 1 to 4 of 4 sessions

About this course

The course focuses on using digital tools for everyday tasks. Participants will enter information into spreadsheets, access services such as GP appointments and council accounts, and write clearly structured emails for formal and informal situations. It also introduces online safety, including recognising phishing messages and creating safer password habits. Participants will explore how AI tools such as Copilot can assist with drafting emails and complaints.

What you'll learn

  • Enter information into a spreadsheet
  • Use online services for everyday administrative tasks
  • Compose appropriately formatted formal and informal emails
  • Recognise phishing risks and apply safer password practices
  • Use an AI tool such as Copilot to help draft written communications

Is this course right for you?

The course is aimed at improver-level learners who want to use digital tools for practical, everyday purposes. It is intended to help participants move on to a digital skills exam course at Entry 3.

  • Includes examples involving public services, family communication and complaints
  • Provides preparation for a stated follow-on digital skills exam course at Entry 3

Where this course runs

  • Selected class

    321 Whitechapel Road, London E1 1BU

    London E1 1BU

    Nearest station: Whitechapel

    View venue details ›
  • 1 Vesey Path, East India Dock Road, London E14 6BT

    East India Dock Road, London E14 6BT

    Nearest station: Chrisp Street

    View venue details ›

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