Becoming confident on Outlook 365 (beginner)

About this course

Learners explore Outlook 365 through guided, step-by-step tasks completed individually and with other students. The course covers composing and formatting emails, attachments, signatures, folders, contacts, calendars, reminders and task lists. It also introduces safe email practices, Outlook security features and responsibilities under the Data Protection Act. The course is designed for learners with basic digital skills and no prior knowledge of Outlook, while also accommodating those who have used it at a basic level.

What you'll learn

• Send, receive, format and organise emails using folders and signatures
• Attach and safely download files and folders
• Manage contacts, calendar appointments, reminders and task lists
• Apply basic security practices when sending and receiving email
• Recognise relevant legal responsibilities, including implications of the Data Protection Act

Is this course right for you?

This introductory course is intended for learners developing their use of Outlook 365 for personal or work purposes. Basic digital skills are expected. Activities include individual practice, tasks with other students and work outside the class using Google Classroom.

• No previous knowledge of Outlook is needed
• Basic digital skills are expected
• Includes individual and group task work
• Requires some work outside the class

Before you go

• Bring a pen, lined A4 paper and a folder for your work.
• Handouts and a Google Classroom code are provided for accessing online materials and communicating with classmates.