Communication Skills Course

About this course

The course examines how communication changes across meetings, networking, one-to-one conversations and other professional or personal settings. Learners practise role-plays and group interactions focused on speaking clearly, managing nerves, using body language and developing vocal skills. Exercises address how to adapt a message and communication style to different audiences and contexts, including ways to hold attention. The format combines practical techniques with coaching and individual feedback in a small group.

What you'll learn

• Apply techniques for clearer communication in professional and personal interactions.
• Manage nerves in social and business settings.
• Use vocal skills to speak clearly so that others can listen.
• Use body language to enhance personal presence.
• Adapt communication approaches to different audiences, settings and contexts.

Is this course right for you?

The course is listed at Beginner level and described as suitable for all levels of experience. It uses practical role-plays, interactions and group work, so participants should expect to practise communication with other people in professional and personal scenarios.

• Small groups of up to eight participants include individual feedback.