Communication Skills: The Art of Listening and the Power of Storytelling

About this course

The course examines how active listening can improve understanding in conversation, including attention to conversational cues and the use of purposeful questions. Participants also work with simple narrative frameworks to shape stories from their own experiences. Teaching combines tutor-guided classroom sessions with reflective listening exercises, storytelling circles, paired discussions and group feedback. Activities explore how vocal tone, imagery and emotional resonance can help learners communicate ideas and sustain two-way dialogue.

What you'll learn

• Apply techniques for listening attentively and identifying conversational cues.
• Formulate questions that deepen understanding and keep conversations purposeful.
• Structure personal experiences using simple narrative frameworks.
• Use vocal tone, imagery and emotional resonance when delivering personal stories.
• Adapt storytelling and dialogue techniques for communication with diverse audiences.

Is this course right for you?

The course is open to learners at all levels, with a minimum English level of Entry 3 / Level 1 stated by the provider. Its classroom format involves paired discussions, reflective exercises, storytelling circles and constructive group feedback, including work with personal experiences.

• A minimum English level of Entry 3 / Level 1 is stated.
• Learners should expect to participate in paired and group communication activities.