Essential Digital Skills - Digital Transactions (Banking, Online Shopping, Online Forms)

About this course

The course develops skills for using everyday online services and completing digital transactions. Teaching combines tutor-led demonstrations with step-by-step practice on forms, appointment systems and shopping platforms, alongside discussion of online safety, security and good practice. Learners work through individual tasks with opportunities to ask questions and receive guidance. The course also includes homework to complete outside lesson time.

What you'll learn

• Use online services such as appointment-booking systems
• Complete and submit online forms, including verification checks
• Apply safer practices when shopping online
• Make an online purchase using a selected payment method

Is this course right for you?

The course is open to anyone and does not require prior qualifications. Its guided, step-by-step format is intended for learners developing the skills needed to use online services and transactions independently, with individual tasks and group discussion included.

• No prior qualifications are required
• Some work is expected outside lesson time
• Learners take part in both individual tasks and group discussion

Before you go

• A desktop or laptop is provided in the classroom.
• Learners may bring their own laptop, tablet or smartphone if they wish.
• Learners should bring a notebook and pen for taking notes.