Essential Digital Skills - Emails And Other Digital Communications

About this course

The course focuses on using email and other everyday digital communication tools. Participants learn to create, edit, send and receive emails, manage contacts and use contact groups. Teaching includes practical tasks, tutor feedback, self-assessment and peer discussion. The course also addresses safe participation in video calls and messaging groups, with activities designed for learners developing fundamental digital communication skills.

What you'll learn

• Create, edit, send and receive emails using common email features
• Manage contacts and contact groups
• Participate safely in video calls
• Use messaging groups for digital communication

Is this course right for you?

The course is suitable for complete beginners and learners with some prior experience. Its beginner level indicates an introduction to core digital communication tasks, while the course can also be selected independently to focus on these particular skills.

• Can be taken as a standalone course within the wider Essential Digital Skills programme
• Learning includes practical tasks, self-assessment and peer discussion

Before you go

• A desktop computer or laptop is provided in the classroom.
• Learners may bring their own laptop, tablet or smartphone if they wish.
• Learners should bring a notebook and pen for note-taking.