Human-led AI Short Course

About this course

The course examines how AI products, services and experiences can be shaped around human needs and real-world contexts. Participants use qualitative research, journey mapping, problem framing and ideation to identify opportunities and define meaningful problems. Through practical exercises and case studies from areas including healthcare and complex systems, participants develop and test an AI-driven concept. The course also covers rapid prototyping, concept testing and assessing where AI adds value, balancing human needs, business goals and technical possibilities.

What you'll learn

• Identify opportunities where AI could address meaningful human needs
• Apply qualitative research and journey mapping to understand people and contexts
• Frame problems and generate concepts using human-centred design methods
• Create and test a prototype for an AI-enabled concept
• Evaluate the potential value and limitations of using AI in a proposed solution

Is this course right for you?

The course is intended for designers, creatives, makers and professionals working in or moving towards design, innovation, product, strategy or customer experience roles. It involves practical exercises, case studies and developing an individual AI-driven concept. No technical or coding experience is required, but participants should have an interest in and basic understanding of AI.

• Relevant to professionals exploring AI in healthcare, technology, government or social impact contexts
• Open to learners from creative and non-technical backgrounds
• Participants should have a basic understanding of AI