Vocational skills: speaking with confidence at work (level 2)

ByIdea Store Learning

Communication

Intermediate

An Intermediate (B1) course practising workplace speaking, listening, presentations and discussions for learners studying or holding Functional Skills Level 2.

About this course

The course develops communication for employment through workplace discussions, short presentations and interview practice. Activities include contributing ideas in team meetings, speaking with a manager and answering interview questions. Learners also practise understanding instructions and feedback, then responding appropriately in professional situations. Alongside speaking and listening, the course covers real-world texts such as articles, reports and instructions. Learners work on writing formal letters, persuasive emails and professional reports, with attention to punctuation, technical vocabulary and literary devices. The course is intended to support preparation for the Functional Skills Level 2 qualification.

What you'll learn

  • Use appropriate language and tone when speaking in workplace situations
  • Structure and deliver short presentations
  • Contribute relevant points to workplace discussions
  • Interpret workplace instructions and feedback, then respond appropriately
  • Write formal letters, persuasive emails and professional reports
  • Apply punctuation, technical vocabulary and literary devices in writing

Is this course right for you?

The course is designed for learners studying Functional Skills Level 2 or those who have completed it and want to develop communication for employment. The Intermediate (B1) label suggests work beyond elementary communication, while activities involve group discussions, presentations, interview practice and individual writing tasks.

  • Designed for learners studying or having completed Functional Skills Level 2
  • Includes spoken practice for meetings, manager conversations and interviews
  • Combines group communication activities with individual writing work

Class teacher

  • Angela Onelum

    Class teacher

Where this course runs

  • Selected class

    321 Whitechapel Road, London E1 1BU

    London E1 1BU

    Nearest station: Whitechapel

    View venue details ›

Idea Store Learning

Adult learning across Tower Hamlets Idea Stores

4 communication courses on Learn.London

Upcoming classes

2 classes

Selected date

Mon 2 Nov 2026

12:45 – 15:00 • 7 weeks

£15

321 Whitechapel Road, Whitechapel

Angela OnelumClass teacher
Book this class →

Other available dates

  • Mon 7 Jun 2027

    12:45 – 15:00 • 6 weeks

    321 Whitechapel Road, Whitechapel

    Angela Onelum

    £15

StartsScheduleLengthTeacherVenuePrice
7 Jun 2027
Mondays
12:45 - 15:00
Short course6 weeks
AngelaOnelum
321 Whitechapel RoadLondon E1 1BU
£15.00
  • Mon 2 Nov, 12:45 - 15:00

    Book now
    7 weeks
    321 Whitechapel Road
    7 weeksMon 12:45£15
    AngelaOnelum321 Whitechapel Road
    AngelaOnelum
    £15
  • Mon 7 Jun, 12:45 - 15:00

    6 weeks
    321 Whitechapel Road
    6 weeksMon 12:45£15
    AngelaOnelum321 Whitechapel Road
    AngelaOnelum
    £15

Showing 1 to 2 of 2 classes

Similar intermediate communication courses